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Com-Box

Com-Box is a whistleblowing platform designed for garment workers, enabling them to report issues anonymously. The goal was to create a simple, accessible, and secure system that ensures worker protection while maintaining usability for factory management.

  • CLIENT Sumations Gmbh
  • YEAR 2022
  • CATEGORY Whistleblower Software

Challenges

• Low Literacy - Many workers couldn't read or write, especially in English.
• Fear of Retaliation - Workers hesitated to report due to fear of exposure.
• Usability & Security - Ensuring a smooth experience while maintaining anonymity.

Approach

• Icon-Based Navigation - Used visuals instead of text for easy understanding.
• Voice Reporting - Allowed workers to submit complaints via recorded messages.
• Secure & Anonymous System - Implemented unique user IDs with no personal data stored.

Key Features

• Multi-Language Support - Supports Bengali, Hindi, and English for accessibility.
• Instant Notifications - Alerts factory management while keeping complainants anonymous.
• Data Insights - Helps companies track and address recurring issues.

Impact

• Increased Reports - More workers felt safe reporting issues.
• Faster Resolution - Management could address problems more effectively.
• Empowered Workers - Improved workplace transparency and trust.

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