Challenges
• Low Literacy - Many workers couldn't read or write, especially in English.
• Fear of Retaliation - Workers hesitated to report due to fear of exposure.
• Usability & Security - Ensuring a smooth experience while maintaining anonymity.
Approach
• Icon-Based Navigation - Used visuals instead of text for easy understanding.
• Voice Reporting - Allowed workers to submit complaints via recorded messages.
• Secure & Anonymous System - Implemented unique user IDs with no personal data stored.
Key Features
• Multi-Language Support - Supports Bengali, Hindi, and English for accessibility.
• Instant Notifications - Alerts factory management while keeping complainants anonymous.
• Data Insights - Helps companies track and address recurring issues.